Terms and Conditions

1. Introduction
Welcome to Origin Millwork! These Terms and Conditions govern your use of our website and the purchase of our handcrafted, digital and custom products. By accessing or using our website and purchasing products from us, you agree to comply with these terms.

2. Ordering Process
To place an order, you must follow the instructions provided on our website. By placing an order, you agree to pay the specified price and any applicable taxes and shipping fees. We reserve the right to reject or cancel orders at our discretion.

3. Custom Orders
For custom orders, additional terms may apply, including lead times, design approval processes, and cancellation policies. We will communicate these terms to you prior to proceeding with your custom order.

4. Pricing and Payment
All prices are listed in USD and are subject to change without notice. Payment must be made using one of the accepted payment methods specified on our website. We reserve the right to refuse or cancel orders if payment is not received or payment authorization is not obtained.

5. Shipping and Delivery
We strive to process and ship orders promptly, but delivery times may vary depending on your location and product availability. Shipping fees and delivery options are provided during the checkout process. We ship packages with insurance coverage to protect against loss or damage during transit. While we take every precaution to ensure that your order is packaged securely, we are not responsible for any damage incurred during shipping. Any claims for shipping damage needs to be filed directly with the shipping carrier according to their terms and conditions. We recommend inspecting your package upon delivery and contacting us immediately if you notice any damage or discrepancies to assist. Contact Support@Originmillwork.com

6. Returns and Refunds
We want you to be satisfied with your purchase. If you are not completely satisfied, you may be eligible for a return or refund in accordance with our Return Policy, which is available on our website. Please review the Return Policy carefully before making a purchase.

7. Product Warranty
Our products are backed by a limited warranty, the terms of which are outlined in our Warranty Policy, available on our website. This warranty covers defects in materials and workmanship under normal use for a specified period from the date of purchase.

8. Intellectual Property
All content and intellectual property rights on our website, including but not limited to text, images, logos, and designs, are owned by Origin Millwork. You may not use, reproduce, or distribute our content without our prior written consent.

9. Limitation of Liability
In no event shall Origin Millwork be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or products, even if we have been advised of the possibility of such damages.

10. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, United States. Any disputes arising out of or relating to these terms shall be resolved exclusively in the courts of Lancaster County, Pennsylvania.

11. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our website constitutes acceptance of the revised terms.

12. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at Support@Originmillwork.com

Effective Date
These Terms and Conditions are effective as of March 11, 2024.